Shipping policy

Thank you for shopping with us! We aim to deliver your order as quickly and securely as possible.

• Orders are processed within 2-3 weeks after payment has been received.

• Orders placed on weekends or public holidays will be processed the next business day.

• If there is a delay in shipment due to stock issues or other circumstances, we will notify you via email.

• Shipping rates are calculated at checkout based on your location and chosen delivery method.

• Estimated delivery times:

  • Denmark: 1–3 business days

  • EU Countries: 3–7 business days

  • Rest of World: 5–14 business days
    (Delivery times are approximate and may vary depending on the carrier.)

We use trusted carriers such as PostNord, GLS, DHL, UPS, or similar services to ensure reliable delivery.

Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable), allowing you to follow your parcel’s journey.

For orders shipped outside the EU, customers are responsible for any customs duties, taxes, or import fees imposed by their local customs authorities.

If a package is returned to us due to an incorrect address or failure to collect the package, we will contact you to arrange reshipment. Additional shipping charges may apply.

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at [Insert contact details] so we can assist you.